Free
Shipping!
Mardi
Gras Records offers free shipping on all DOMESTIC U.S. orders
of $25.00 or more.
Next Day Delivery and International shipping is available. The
exact charge will be added when the order is shipped, and
will appear on the invoice mailed to you with the shipment. NOTE:
It will not appear on the Web Invoice.
5 - 7 Day Ground Shipping Chart
| Order Amount |
United States |
Canada / Europe |
| $0 - $25.00 |
$5.50 |
$20.00 |
| $25.00 + |
FREE |
$30.00 |
UPS/ Fed Ex Next Day Delivery
| Order Amount |
United States |
Canada / Europe |
| $0 - $25.00 |
$30.00 |
N/A |
| $25.00 + |
$40.00 |
N/A |
Who do I call if I have a question about my order?
Call our customer service department Monday-Friday 9:00am to 5:00pm CNT at
1-800-895-0441. Our customer service specialists will be glad to assist you.
Do
you offer overnight delivery?
Yes. You can choose FEDEX Overnight for an additional charge.
To receive overnight shipping you MUST let us know when you place
your order. The order will be shipped ASAP. We will let you know
of the additional charge when we ship your order.
Ordering
Information
Payment may be by Visa, Master Card, American Express, and
Money Order. You may order online, or call toll free 1-800-895-0441.
We will acknowledge every order within 24 hours and try to ship
your order within 5 business days or as requested.
When will my credit card will be charged?
Credit card accounts are billed at the time of shipment. For best service, please include a daytime telephone number in case there are questions pertaining to your order.
Can I send an order to a country other than the United States?
Yes. Additional charge will apply for International shipping.
When will I receive my order?
Your order will leave our distribution center in Metairie, Louisiana within five working days. During irregular shipping hours or holidays, it may take a little longer to receive your package.
Can I change my order after I submit it?
We process orders very quickly. If you need to make a change please call customer service at 1-800-895-0441 as soon as possible. Every effort will be made to accommodate your request.
RETURN
POLICY
We always want to ensure our customer's satisfaction, so every
item we make is 100% guaranteed. All claims on returns must be
made within 5 days of the shipment's arrival.
Credit for returns is issued only if merchandise is in good and
re-saleable condition and listed in the current catalog. To receive
a credit refund, enclose a copy of the invoice with instructions
on how to handle the return. Let us know if you would like a replacement
or credit.
A minimum 20% handling charge will be deducted on returned merchandise
credits. Freight claims are the responsibility of the bill of
lading consignee. Please contact your freight carrier regarding
damaged or missing goods, unless the freight claim filed by the
consignee determines that the shortage or damage is the fault
of MardiGrasRecords.com
All returns must be authorized by MardiGrasRecords.com
Please contact customer service, 1-800-895-0441,
with any of your return questions.
PRIVACY
POLICY
Mardi Gras Records, Inc. believes in your right to know what information
is collected during your visit to our site and how the information
is used and safeguarded. The Mardi Gras Records web server automatically
recognizes only the domain name, but not the e-mail address, of
anyone who visits our site. We collect aggregate information on
what pages you access or visit. We also collect which web browser
and computer operating system you are using. This information
is used to generate reports that help Mardi Gras Records, Inc.
assess the value and interest in its web site and how to better
serve you.
We collect the e-mail addresses for users who communicate with us via e-mail, as well as information volunteered by the viewer, such as survey information and site registrations. User e-mail addresses may be used by us to: notify consumers about updates to our web site; or contact consumers to notify them of new Mardi Gras Records, Inc products or services or important news updates If you DO NOT want your e-mail address to be used for the above purposes, please let us know by contacting us via our e-mail address, telephone number or mailing address listed above and specifying that you do not want to receive e-mail from Mardi Gras Records, Inc.
If you supply us with your postal address on-line, you may receive periodic mailings from us with information on new services or upcoming events. If you do not wish to receive such mailings, please let us know by sending e-mail to us at the above address, calling us at the above telephone number or writing to us at the above address and specify in your request that you do not want to receive postal mailings from our company.
Persons who supply us with their telephone numbers on-line may from time to time receive telephone contact from us with information regarding specific questions asked by you. You may also receive a telephone call to solicit opinions about Mardi Gras Records or other topics related to Mardi Gras Records and its' products. Viewers may receive telephone contact from us with information regarding new services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending e-mail to us at the above address, calling us at the above telephone number or writing to us at the above address. In your request, please provide us with your correct phone number and specify that you do not wish to receive telephone calls from us. Finally, in your request for removal, please specify what information you want to be removed, your e-mail address, postal address and/or telephone number, and provide us with your exact name, postal address and telephone number. We will be sure your name is removed from the list.